This privacy policy discloses the privacy practices for NetQuote with regard to information collected on or through the SmallBizSmarts.com web site (“Site”). This Privacy Policy was last revised: July 17, 2009
Your Privacy is Important to Us
At NetQuote, your privacy is our chief concern, and this policy outlines our commitment to protecting your information. The Privacy Policy below describes the standards we adhere to in handling information about you and your insurance quote request. If you do not agree to the terms of this Privacy Policy, then do not provide your information to NetQuote or our experts through this Site or otherwise
1. Information Collected
Information You Volunteer. We collect the personal information you knowingly and voluntarily provide when you use our Site, for example, the information you provide when you post a question to our Site, register on our Site, send an email to us through our “Contact Us” page, register for a promotion through our Site, or otherwise voluntarily provide information to us. You are not required to provide any such information to us in order to use the basic features of our Site.
Technical information. We collect and track certain technical information to ensure that your experience using our Site is a beneficial one. We may also use technical information to store your preferences and make future visits to our site quicker for you.
- Cookies – a cookie is a small file stored on a user’s computer that contains information about the user. We use either session ID cookies (which terminate once a browser is closed) or persistent cookies (which are small text files stored on a user’s hard drive for an extended period of time). Cookies allow us to see how and when you use our Site, but they cannot be used to track personal information such as email address or phone number. Cookies also allow us to store the personal preferences that you set during each visit to our Site which can speed up your future visits.
- Log files – NetQuote uses log files to track how our Site is being accessed and used. Log files track anonymous user information such as IP addresses, browser types, Internet service providers, referring and exit pages, platform type, date and time stamps, and number of clicks to, from, and within our Site. Web logs are tracked only on NetQuote’s servers and do not place anything on your computer.
- Information from Banner Ads – if you arrive at our Site through a banner ad, NetQuote can track where you arrived from, as well as clicks that might have impacted our servers. This information is anonymous and cannot be used to gather personal information about you.
2. How Your Information is Used
Questions. When you submit a question to our experts, your question and information you entered on the “Submit a Question” page is reviewed by a NetQuote employee or agent and relevant questions are forwarded to the expert you selected on our Site (or if that expert is not available, to another expert selected in our discretion).
Other voluntary information. We use other information you submit on our Site for the purpose you submitted the information. For example, if you enter a contest on our Site, we will use the information submitted in connection with your entry into the Contest, or if you sign up to receive our email newsletter, we will use your information to process that newsletter subscription.
Use of technical information. NetQuote uses technical information such as cookies and web logs to study how our sites are being used. We can also use cookies to track your preferences so that when you return to our Site, you can navigate more easily without having to re-enter certain information. By analyzing the data that cookies and web logs provide, we can determine how to improve our Site and banner ad campaigns to better serve our visitor.
3. How We Share Information
We may share personal information collected through our Site with companies and organizations that perform services on our behalf, for example, companies that provide data management or other support services to us (such as data storage, web hosting, or email services). In addition, we may also share the information collected through our Site with any of our current or future affiliates, subsidiaries, or related entities. We or any third parties with whom we share your information may disclose the personal information collected through our Site when we or they, in good faith, believe disclosure is appropriate to comply with the law (or a court order or subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce our Terms of Use or other agreements that govern your use of our Site; to protect the rights, property or safety of NetQuote, any of our users or others; or to protect your vital interests. Information submitted to our Site is an asset of NetQuote and will become part of our normal business records. Your personal information and other data collected by us may be transferred to another company that has acquired the assets of any of NetQuote, for example, as the result of a sale, merger, reorganization, dissolution or liquidation. If such a transfer occurs, the acquiring company’s use of your personal information will still be subject to this Privacy Policy.
4. Altering or Deleting the Information You Submit Through the Site
Personal information. We respect your right to make choices about the ways we collect, use and disclose your personal information. You may update or modify your information at any time by sending an email to
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.
5. Communications You Can Expect
Submitting Questions
After you submit a question to an expert through our Site, you may receive a response to your question in an email sent to you directly by the expert, and/or the answer may be posted on the Site.
RSS Article Feed
You have the opportunity to sign up for the SmallBizSmarts RSS feed through our Site. Communications you receive from the RSS feed will be based on your RSS reader settings.
6. Notification of Changes to this Privacy Policy
We may, at our sole discretion, revise this policy at any time in a manner consistent with applicable laws and regulations. When we revise this policy, including changes to NetQuote’s use of your personal information, we will incorporate the revisions into this policy and will revise the “last revised” date at the top of this web page. We recommend that you regularly visit this policy in order to remain informed about any changes that we may implement.
7. International Users
If you are visiting this Site from a country other than the countries in which our servers are located (currently USA) the various communications will necessarily result in the transfer of information across international boundaries. By visiting our Site and communicating electronically with us, you consent to the processing and transfer of your data as set out in this policy.
8. Contact Information
NetQuote, Inc.
1860 Blake Street
Suite 900
Denver, CO 80202
Customer Service: 1-800-795-2886
Fax: 303-291-1934
Email:
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